ICP Smart Services is the UAE government’s online system for visa, residency, and Emirates ID services. It is managed by the Federal Authority for Identity, Citizenship, Customs and Port Security and is used in Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
From 2026, ICP Smart Services works with UAE Pass, which you need to access most immigration services. Dubai follows a separate immigration authority, but ICP is still used to issue Emirates IDs. If you’re an entrepreneur applying for a residence visa or a UAE Golden Visa, you will need to go through the ICP portal.
This guide breaks down what is ICP, how to use the ICP smart services, and how to check your visa status using ICP.
What are ICP Smart Services?
ICP Smart Services is an online system that lets you apply for visas, residency, and Emirates ID services without visiting government offices. You can use the ICP website or mobile app to submit applications, upload documents, and check the status of your requests.
If you are setting up a company, applying for investor visas, or relocating to the UAE, ICP Smart Services is an important part of your Dubai business setup and visa process.
What are the Services in the ICP Portal?
The ICP portal provides services for individuals, citizens, and establishments. You can access different services depending on your profile and visa status.
Visa and residency services
You can apply for new entry permits through the ICP portal, including visas for tourism, employment, long-term residency, and family sponsorship. The system also allows you to renew residency visas, submit cancellation requests, and close visa files.
Identity services
You can use the portal to apply for an Emirates ID, renew, or replace it. The system also allows you to update personal details like your phone number or passport information. These updates are reflected directly in your ICP visa status records.
Citizen services
Fine management
You can check and pay overstay fines for visitors and residents through the ICP portal. This service helps you address fine-related issues before visa changes or exits.
Reports and certificates
The portal allows you to generate official documents like residency reports and travel history certificates. These documents are often requested for employment, banking, or overseas applications.
How to Register for ICP Smart Services
You can register for ICP Smart Services online using the website or the ICP app.
- Visit the official ICP Smart Services website or download the mobile application.
- Select Register and choose Individual or Establishment based on your profile.
- Log in using your UAE Pass or create an account using your email and mobile number.
- Enter your Emirates ID details if you are a resident, or passport details if you are a visitor.
- Complete the OTP verification sent to your registered mobile number.
If you own a business or manage employees, the establishment login allows you to handle company files and employee visa applications. This option is commonly used by companies registered under ICP Abu Dhabi and other non-Dubai emirates.
How to Use the ICP Portal?
After you’ve registered, you can submit and track applications directly from your dashboard. Each submission creates a reference number that allows you to follow the status of your ICP application online.
- Search for the required service under the Smart Services section, such as issuing an entry permit or renewing a residency visa.
- Fill in the application form. If you log in through UAE Pass, many fields are filled automatically.
- Upload documents. This can be your passport copy, personal photograph, medical fitness certificate, or insurance details.
- Review the details and proceed to payment using the secure online payment gateway.
- After submission, keep the request number and track progress under the My Applications section.
